I hate recommending anyone because as soon as you say I found this person someone comes along and always says you should have tried, this one or that one because they are cheaper, closer, better etc.
However from personal experience I have recently used a man called Steph (you probably know him as Tenerife Teddy a Mod on another forum) and he has Witzend in Callao Salvaje.
Reasons for liking him
I think that is going the extra mile. I think he is the sort of man who does a job because he likes it and likes to help others rather than making a quick buck. I will certainly use him again should I have a need.
However from personal experience I have recently used a man called Steph (you probably know him as Tenerife Teddy a Mod on another forum) and he has Witzend in Callao Salvaje.
Reasons for liking him
- He told me upfront that he would not be happy doing a repair on one of my laptops as it could go wrong and he couldn't guarantee it would work.
- He said he would get a quote from some specialists and if they could do it would let me know the price in advance before going ahead. - He did this within hours.
- He needed to order a part from the UK and told me the price before he placed the order so see if I was happy plus the price for this labour in getting it sorted.
- He called me when my first laptop was ready for collection and the only extra charge on there was the IGIC so effectively he didn't charge anything but without his contacts I would be throwing away a laptop I am now using
- He called me at 7.00pm on a Saturday night to say the problem he was now working on was a bit more complicated than it originally looked, without taking too much apart it looked as if a bracing bracket could have shattered and not just the laptop cover but was happy to discuss a workaround
- He called me back at 8.00 remember this is a SATURDAY NIGHT and said now everything was in bits it wasn't quite as bad as he had thought
- He must be working on my job over the weekend as I can collect my second laptop tomorrow morning
I think that is going the extra mile. I think he is the sort of man who does a job because he likes it and likes to help others rather than making a quick buck. I will certainly use him again should I have a need.