I have taken the following from Tripadvisor because the way things go on there I can see it being removed as self promotion or advertising but IMO it is useful information and worth noting.
I think the people who asked and answered the original are all members here too - which is a lesson to be learnt. We know stuff on here
---------------------------------
Question - Holiday Nights
If anybody has used this company, do you have any feedback ?
----------------------------------
Answer (amongst others)
My names Emma and I actually work for Holiday Nights.
Just to put your mind at ease a little I thought I would respond to your post. Holiday Nights has been operating since 2003 and we carry over 650,000 passengers a year. We are proud to say that we have a customer satisfaction rating of 96%, via Feefo.com an independent review site.
The reason we are cheaper than other companies is because we have a fantastic team of overseas purchasers who work very hard to obtain direct contracts with hoteliers, allowing us to cut out the middle man and get our customers better prices! We realise that in the current climate price is of importance to our customers so we work effortlessly to make sure we are the cheapest. It's as simple as that!
We also realise that good service is as important as price and that's why we also offer a Sales Line and email support in case you have any questions before you travel as well as a 24 Hour In Resort Helpline should you need it too.
Hopefully this info will help you out a bit and re-assure you but if you need any more help just drop me a PM or email to [You must be registered and logged in to see this link.] and I will be happy to help.
I think the people who asked and answered the original are all members here too - which is a lesson to be learnt. We know stuff on here
---------------------------------
Question - Holiday Nights
If anybody has used this company, do you have any feedback ?
----------------------------------
Answer (amongst others)
My names Emma and I actually work for Holiday Nights.
Just to put your mind at ease a little I thought I would respond to your post. Holiday Nights has been operating since 2003 and we carry over 650,000 passengers a year. We are proud to say that we have a customer satisfaction rating of 96%, via Feefo.com an independent review site.
The reason we are cheaper than other companies is because we have a fantastic team of overseas purchasers who work very hard to obtain direct contracts with hoteliers, allowing us to cut out the middle man and get our customers better prices! We realise that in the current climate price is of importance to our customers so we work effortlessly to make sure we are the cheapest. It's as simple as that!
We also realise that good service is as important as price and that's why we also offer a Sales Line and email support in case you have any questions before you travel as well as a 24 Hour In Resort Helpline should you need it too.
Hopefully this info will help you out a bit and re-assure you but if you need any more help just drop me a PM or email to [You must be registered and logged in to see this link.] and I will be happy to help.